Brigade monitors next-generation BPO services and network applications. Our tech support is enabled by the experienced and skilled set of people, who bring the advantages of lower costs and reduced risk to tech support services provided to each client. We have ensured that our clients receive tech support at the most economical rates.
Our full-scale and anytime available online support system helps in providing professional tech support services. The focus on quality manpower through quality recruitment, on the job training and continuing education at the clients’ establishment, keeps our teams up-to-date and prepared for all tech support challenges.
We work at two levels of tech support by promptly focusing on Inbound and Outbound calls. Inbound tech support service includes inquiry handling, technical support, phone answering, customer surveys, and answering services. Outbound tech support services focus on improving revenues by enhancing the level of customer satisfaction.
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