Business verticals


Healthcare & Life Sciences

The global healthcare and lifesciences sector confronts the challenges of competition, innovation, financial burdens, regulatory requirements and most important of all customer satisfaction.

Brigade’ customized and innovative business process helps the global healthcare and lifesciences sector to over the challenges, and benefit by adopting an innovative global multi-channel engagement.


The differentiators of Brigade’s business process outsourcing services for the healthcare and life sciences industry includes,

Maximize end-user adoption with customized, process focused training solutions

Global, multi-channel, multi-lingual operations providing best-in-class medical inquiry management

Help guide your patients toward optimal outcomes

Transform drug safety through innovation and integrated services

Adopt a robust Social Media strategy as per the ever-changing pharma environment, and keep it connected to its customers

Improve your field and office-based workers’ overall technology experience