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      Cost Effective Offshore service Delivery
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    • BRIGADE
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    • BRIGADE
      Continuous Improvements
      and Actionable Insights
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    BRIGADE - THE POWER OF TOGETHERNESS

    Brigade is your reliable, stable, and competent partner for all your BPO services. Since 1998, we have been empowering our clients to achieve business transformation and growth. Our portfolio of business process management aims to boost processes and operational efficiencies of different global industries. We have our offices in USA and India. Our Global Delivery Center in Hyderabad, India brings an unparalleled competitive advantage to each client engagement.

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    Who We are

    Brigade defines business processes outsourcing as an important source for strategic management. If the global industry is to stay competitive, and sustain business growth, the adoption of more efficient organizational designs is needful. Our focused efforts aim to bring organizational efficiency through cost reduction, productivity growth and innovative capabilities.

    We understand that the BPO industry is not just about cost-cutting, improved productivity, greater accountability. This is reflected in our business process services that include, Private Equity Research, Accounts Payable/Receivable, Customer and Tech Support,Logistics, Sales Support & Upselling, Loan and Lease Processing, and Back Office Processing.  

    Brigade’s BPO services are offered at different levels. From the basic level of handling volumes of paperwork and routine administration work, we move towards an active business approach and providing complex services.                                                 

    Our Services
    160
    TRANSACTIONS(in millions)
    180
    TRANSITIONS(programs)
    20
    EXPERIENCE (in years)
    136
    CLIENTS

    BUSINESS VERTICALS

    BFSI
    BFSI
    The global BFSI sector gains the most by availing the services of quality business process outsourci
    Consumer Electronics
    Consumer Electronics
    Brigade business process support for the consumer electronics industry includes,
    Healthcare & Life Sciences
    Healthcare & Life Sciences
    The global healthcare and lifesciences sector confronts the challenges of competition, innovation, f
    Logistics
    Logistics
    Brigade’s BPO services cover road (LTL), ocean, air, and rail logistics.
    Private Equity
    Private Equity
    Businesses need to make informed business decisions based on customer insights.
    Retail
    Retail
    The global retail sector is undergoing a sea of change, starting from physical stores, it has come
    Technology
    Technology
    Brigade new service line in business processes includes adoption of major technological trends
    Telecom
    Telecom
    The global telecom industry confronts the challenges of better connectivity, competitive tariffs
    ×




    Our Services

    Accounts Payable/Receivable
    Accounts Payable/Receivable
    Brigade provides accounts payable/receivable outsourcing services bring the benefit of improved
    Back Office Processing
    Back Office Processing
    Back office operations are crucial for front office and field staff’s performance and efficiency
    Customer Support
    Customer Support
    Brigade delivers unparalleled and highly efficient customer care services, that ensure success for a
    Loan and Lease Processing
    Loan and Lease Processing
    Brigade offers high-quality loan and lease processing solutions. The benefits gained include,
    Logistics
    Logistics
    Brigade has more than 20 years of experience in logistics domain. We offer phenomenal value
    Private Equity Research
    Private Equity Research
    Brigade offers value-driven, reliable and consistent financial research services to its PE clients i
    Sales Support and Up Selling
    Sales Support and Up Selling
    Through our long and proven experience in sales and up-selling we function as transformational partn
    Tech Support
    Tech Support
    Technology is now a fundamental part of our lives. Brigade offers end-to-end support on diverse tech
    ×




    Our testimonials

    Great job at improving the overall process of our backend work…we wish you more success like this in the future.

    Smith

    Operations Manager

    Your outbound calling has helped in rapid customer growth this is due to the quality of your associates and their maturity in handling client’s needs. We will work with you and surely hope to do great things together.

    Samuel

    Electricals

    What we liked most is your collaborative work environment and the 24×7 availability to take things forward. Your way to adopt innovative technology has provided us with better back end service management. We like to collaborate with you to take things to the next level

    Dominic

    Supervisor

    Our customers have given feedback on your good management of inbound calls. Your associates seem to be very professional, courteous and resourceful. A great job is done, guys!

    Wilson

    CA

    Brigade’s support on business-critical processes is outstanding and presents high quality. Thanks to your logistics back-office staff for implementing the bespoke and high-quality business process for us.

    Mani Kumar Vadodara

    Your team surprised us with the high turnaround on analytics and guiding us to identify and retain our repeat customers.

    Stella Marys

    We acknowledge your good efforts in achieving key metrics including conversion rates, service levels, average order value, and monthly recurring revenues for our business. By this only we are able to sustain quality service levels and good customer satisfaction.   

    Sulochana Dutt

    We are trusted by more than 130+ Clients

    Brigade leverages on the India Delivery Centre model to focus entirely on business transaction services. With our Global Delivery Centre located in Hyderabad, we offer end-to-end, value driven and cost-effective customer support and back office services for insurance, financial services and technical verticals.

    Contact Us
      • Home
      • About Us
        • Overview
        • Why Brigade?
        • Board of Directors
        • Our Leadership
        • Global Delivery Model
        • Awards & Recognitions
      • Services
        • Private Equity Research
        • Accounts payable/Receivable
        • Customer Support
        • Tech Support
        • Logistics
        • Sales Support & Up Selling
        • Loan and Lease Processing
        • Back Office Processing
      • Business verticals
        • Private Equity
        • Customer Electronics
        • Logistics
        • Technology
        • Retail
        • Telecom
        • BFSI
        • Healthcare & Life Sciences
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    • Contact info:USA

      Brigade Solutions, Inc.
      16 Brooke Ln,Suite # 220,
      South Barrington, IL
      USA 60010

      +1 847-783-0400

      FAX: 1 847-783-0404

    • Contact info:Hyderabad

      Brigade Corporation India Pvt. Ltd., Brigade Towers, Plot 30, Part 31, Financial District, Nanakramguda, Gachibowli, Hyderabad, Telangana, India 500 032

      +91-40-6792-7000

      FAX: 1 847-783-0404

    • In The NEWS

      • Brigade Helps Compaq Achieve Highest Scores in CNET
      • Brigade Acquires Webhelp
      • Work Culture
      • HYSEA names Brigade as "ITES Company of the year"
      • Brigade Offers "Rapid Response" Email Customer Support
      • Brigade Corporation Announces $50 Million Investment
      • Brigade Names Sri Dasari President of Brigade India
      • NASSCOM Ranks brigade Top Ten ITES Companies
      • Brigade India Achieves ISO 9001:2000 Certification
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