Back office operations are crucial for front office and field staff’s performance and efficiency. So, understandably, Back office processes do not involve any upfront functions. Brigade offers end-to-end, reliable and quality back office support services. Our processes include Accounting, Book-keeping, Data entry, Payroll processes, Strategy planning, and implementation. By our robust and scalable back-office services, we free our clients of their back-office functions and ensure greater focus on the core tasks for their business.

Brigade’s Business process services are enabled by inbound and outbound voice process. Inbound voice process aims to assist the customers, and the outbound voice process aims at acquiring new customers. Through our Global Delivery Centre located in Hyderabad, India we facilitate both inbound and outbound call centre services. Our business process strategy is to focus on an ideal mix of both inbound and outbound to generate phenomenal value for each global business. However, to decide on the ideal mix, our professional staff research and report on the client-specific industry, and accordingly strategize the business process.