The global retail sector is undergoing a sea of change, starting from physical stores, it has come to e-commerce and the present trend of apps based mobile commerce. The customer is now the king, with a galore of benefits, cash-backs, and discounts offered by eCommerce firms all through the year. All these rapid changes have brought in their way many great challenges for the retail industry.

The global retail industry has come to be increasingly dependent on business process outsourcing firms to manage their back-office works, as well as the sensitive and specialized tasks. Brigade offers end-to-end and custom back-office services to the global retail industry. An ISO 9001 and 27001 certified company, Brigade helps in building core capabilities and creating phenomenal value for the client’s businesses.

We serve all stakeholders of the retail sector with quality business process outsourcing services, which includes retailers, Ecommerce retailers, catalog, consumer product companies, grocery store chains, hypermarkets & multi-brand outlets, general merchandise stores and specialty stores.