Brigade’s outbound customer services helps to strengthen customer relationships. The calling team maintains continuous contact with customers, and contributes to improving the quality of customer experience. A simple welcome call is enough to provide a new meaning to customer relationship, and create a congenial environment for new products and services. Also, calling customers for feedback on the quality of the product or service reflects your responsive nature and concern for the client’s satisfaction.

Our Sales and up selling support services maintain a consistent standard of service. We have ensured that customer calls are answered quickly, and waiting times are minimized even though the call volumes vary as per the shift timings. The strength and competencies of our calling staff is matched with the call volumes. This has benefited either way, with customers gainfully availing our customer sales and up selling support on the basis of a competitive and scalable pricing model.