The global telecom industry confronts the challenges of better connectivity, competitive tariffs (calls & data), technology enhancements (4g, 5g etc) and network security. To survive the competition and overcome the challenges, global telecom directs its time, resources and energy to core telecom operations. Their back end process which is crucial for front end operations need to be handled by matured business process outsourcing firms.
Brigade offers the best in class business process outsourcing services to all stakeholders of the telecom industry viz. wireless, telecommunications, broadband Internet, Satellite TV, Wi-Fi and 4g (LTE), local and long-distance service providers.
Brigade’s BPO difference brings a host of benefits to the global telecom industry.