Brigade’ leadership team brings more than 60 years
of combined experience in BPO services.
At Brigade it is a point of consensus that, the success of leadership is predominantly dependent on the strength of the three Pillars – People, Process and Technology. Surely, people are the life-line of our business, which ensure total project success. By providing job satisfaction, the right working environment, professional competency, opportunities for growth and financial rewards we could not only achieve success but also sustain our market precedence over a period of time.
No doubt, an established process is the first step to realize a responsive and robust organization.
At Brigade, our adherence to ISO 9001:2000, ISO 27001:2005 and Six Sigma has been the first step towards streamlining our business processes. Next, the inefficiencies and deviations in business processes are identified and eliminated with the right mindset, upgraded skills, and proven aptitude. We have empowered our people to challenge the status quo by adopting innovative thinking and enhanced professional competency.
Brigade’s focus on technology is based on an integrated approach which aims to bring process improvement. By using the right technology, we aim to realize enhanced strategic value for our client’s business organization. Our technology capabilities help global businesses to strategically balance expansion, infrastructure, and mobility demands. Technology is a crucial element in determining the success of the right operating model for each business process.