India continues to dominate the global outsourcing
market as the preferred outsourcing destination in the world. India
enjoys the confidence of global corporations for its high level of
brainpower and its technological expertise. Low cost english speaking manpower, infrastructure, time
zone difference and the adoption of quality processes like ISO and Six Sigma by several software companies
are a few advantages India has over other outsourcing nations.
In order to maintain its leadership position in the BPO segment,
India, cannot survive on such advantages. Today several Indian companies
have started to shift their focus from leveraging the cost advantage
to ensuring performance excellence.
NASSCOM, the apex association for the IT and ITES-BPO sectors, champions
the cause of the industry.
Several of India's best and brightest students are being drawn
into the BPO segment attracted by the pay package and the lifestyle
that comes along with it, another factor why India is able to deliver
high quality solutions. IT is one of the Government of India's top
India exports software to 95 countries around the world. Of the
23 software companies in the world that have achieved the prestigious
SEI-CMM Level 5, 15 of them are Indian. According to Nasscom India
will soon have the highest number of ISO-9000 software companies
in the world.