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Dataquest ranks Brigade Corporation amongst the Best Employers in India

 

INDIA, Tuesday, November 21, 2006 Brigade corporation, a leading global provider of BPO (business process outsourcing) and KPO (knowledge process outsourcing) services has been ranked amongst the Top 20 companies (as the top 13th BPO company) in a nationwide Employee Satisfaction survey conducted by Dataquest-IDC. This ranking is for Employee Satisfaction in the BPO / ITES industry.

Employee satisfaction is a critical parameter in the ITES industry which is heavily people dependent. The manpower base of the BPO industry has increased multiple times over the last five years and currently employs close to 500,000 people directly (Nasscom ITES-BPO Fact sheet June 2006). The segment had a turnover of $6.2 billion in FY06, with exports constituting more than 88% of the revenue generated. ITeS is a growing contributor to the Indian GDP, and its growth is projected at greater than 38% for FY 2006. The ITeS-BPO industry is expected to require over 100,000 additional people in the coming year. According to studies conducted by Nasscom, the segment is expected to employ over 1.1 million Indians by 2008. In a scenario like this, the best talent will flow to organizations which offer a world-class working environment and people practices.

“This ranking comes at a time when Brigade is expanding rapidly and it is satisfying to be recognized for the world-class HR practices that we have been practicing and perfecting over the last few years. This recognition is a result of our constant commitment to meet employee expectations and provide an environment for growth encouraging them to grow in their personal and business aspirations," said Mr. Sri Dasari, Chairman & CEO, Brigade Solutions, Inc., the Chicago based parent company of Brigade Corporation India Pvt. Ltd.

About Brigade
Brigade is a leading world-class BPO provider, spread across four channels - Voice, Email, Live Chat and Transaction processing. Brigade is a recognized BPO & KPO services provider in the areas of tech-support, customer support, equity research, customer surveys and logistics support. Brigade enables customers to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. It is headquartered in Chicago, USA and has state-of-the-art service delivery operations in Hyderabad, India.

Recently Brigade was certified with the ISO 27001:2005 information security standard. This certification is the latest recognized industry standard for benchmarking information Security Management Systems (ISMS).
 


 

 
 

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